naamah_darling: The right-side canines of a wolf's skull; the upper canine is made of gold. (Default)
I can't bring myself to support shitsucking corporate parasites like this "Dina" at United.

I know that [livejournal.com profile] cleolinda has already lit up the intarwebs with her summary of it, but I figure I have a fuckton of readers, and you should all know about this.

United Airlines pulled some truly heinous shit on [livejournal.com profile] evilpuppy, who required nothing more of them than a wheelchair and assistance stowing a bag, and got pretty much shit treatment start to finish. This should not be allowed to pass.

I can't even summarize it. The fuckery is just too mind-boggling, and it goes on and on.

They are "trying to reach" the customer to apologize, but I don't think we should let up the pressure. Airlines have reached a fucking ridiculous level of customer non-service, and this simply cannot be tolerated. What apology can make up for behavior of this sort? How do you make up for something like this?

Spread the word on your journals, on Twitter @unitedairlines, or contact them directly.

Company Contacts:
Graham Atkinson (United Airlines Executive Vice President and Chief Customer Officer)
Fax: 1-847-700-3451
graham.atkinson@united.com
naamah_darling: The right-side canines of a wolf's skull; the upper canine is made of gold. (Default)
I can't bring myself to support shitsucking corporate parasites like this "Dina" at United.

I know that [livejournal.com profile] cleolinda has already lit up the intarwebs with her summary of it, but I figure I have a fuckton of readers, and you should all know about this.

United Airlines pulled some truly heinous shit on [livejournal.com profile] evilpuppy, who required nothing more of them than a wheelchair and assistance stowing a bag, and got pretty much shit treatment start to finish. This should not be allowed to pass.

I can't even summarize it. The fuckery is just too mind-boggling, and it goes on and on.

They are "trying to reach" the customer to apologize, but I don't think we should let up the pressure. Airlines have reached a fucking ridiculous level of customer non-service, and this simply cannot be tolerated. What apology can make up for behavior of this sort? How do you make up for something like this?

Spread the word on your journals, on Twitter @unitedairlines, or contact them directly.

Company Contacts:
Graham Atkinson (United Airlines Executive Vice President and Chief Customer Officer)
Fax: 1-847-700-3451
graham.atkinson@united.com

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